Shipping and Returns

Bigboy Woman
A Sense of Someplace prints are print-to-order so take around 4-5 days to print before I dispatch them.

All prints are shipped in sturdy cardboard tubes.

Local pick up from 3 Edinburgh venues:

Wasps Studios, 78 Albion Rd, EH7
Summerhall Venue, Summerhall Place, EH9
Bath Street, Portobello EH15

Who I use for postal delivery:

I use Royal Mail’s ‘International Tracked/Signed For’ service.
www.royalmail.com/track-trace

I’m happy for you to return item/s within 14 days as long as they are in their original condition. Once I receive your item/s I will issue a refund within 7 days. All refunds exclude postage costs.

I’m afraid I can’t accept cancellations. But if you have any problems with your order please contact me.

Damage

If your product is received damaged in the post, please notify me immediately and keep hold of the product and packaging. I will then advise you on the best course of action but will require a photo of the damaged item to claim compensation from the shipping provider.

Loss

Please contact me if your order has not arrived within 3 weeks of dispatch. This is to allow for any customs/postal service delays that may be affecting the delivery of your items.